Privacy Policy

1. Who We Are

Ferro is a B2B sales-development company operated as a sole proprietorship by Samarth Sharma, based in New Delhi, India. This Privacy Policy outlines how we collect, use, and protect your information.

2. Information We Collect

We collect data through our website and in the course of providing our services:

• Inquiry Data: When you submit an audit request on our site, we collect your name, work email, company name, website, and any message details you provide about your business pipeline and goals.
• Business Contact Data for Outreach: As part of our service, we source professional B2B contact data (such as name, work email, work phone, and company) from public and professional directories (e.g., LinkedIn, business databases). This data is used strictly for B2B outreach on behalf of our clients.
• Site-Usage Data: We may collect basic, anonymous analytics data regarding website visits to ensure our site functions properly.

We do not collect sensitive personal data, and we do not sell, rent, or lease personal data.

3. How We Use It

We use the collected information strictly for business purposes: to respond to your audit inquiries, to deliver and manage our lead generation services, to run targeted B2B outreach campaigns on behalf of our clients, to improve our website experience, and to comply with legal obligations.

4. Outreach & Opt-Out

We contact professionals and businesses under the legal basis of legitimate business interest. Every outreach message we send includes a clear and simple way to opt out or stop further communication. Additionally, anyone may email our contact address with the subject "Opt out" to be promptly and permanently removed from our outreach lists.

5. Who We Share It With

We share information only with strictly vetted parties: service providers that power our business operations (such as email hosting, cloud/CDN providers, CRM platforms, and payment processors), and the specific client who engages us (prospect and meeting data is delivered to them as part of our service). We may also share data if explicitly required by law. We do not engage in any other sharing.

6. Retention & Security

We keep personal data only for as long as it is necessary to fulfill the purposes outlined in this policy. We implement industry-standard administrative, physical, and technical safeguards to protect your personal and commercial data against unauthorized access, loss, or misuse.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. For visitors from the EU and UK, these rights are protected under the GDPR and UK GDPR. Please note that data may be processed in India and in the countries where our clients operate.

8. Children

Our website and services are strictly designed for B2B professionals. They are not directed at, nor do we knowingly collect personal data from, anyone under the age of 18.

9. Changes & Contact

We reserve the right to update this Privacy Policy as our business practices evolve. If you have any questions or wish to exercise your data rights, please contact us at hello@ferrohq.com.